Please note that the housekeepers are not trained nannies and should not be expected to look after and/or babysit infants and children. If you do make babysitting arrangements with the staff, please be advised this is at your own risk.
Rates are quoted in US Dollars per night and subject to change without notice.
Three Bedrooms (To Sleep a Maximum of 6 Persons)
Arrival time - not before 2:00pm. Departure time - by noon (unless prior arrangements have been made.)
A 25% deposit of the total rent is required in order to confirm your reservation. This is not normally refundable.
Payment instructions will be given (Subject to which villa is rented).
Prior to arrival and required with deposit are:
*Signed Contract with our collaborating company
and Island Reps. TVL St.Lucia Ltd. for credit
card charging as well as overseas calls from
villa (If this facility is required by you).
*Damage Deposit and Phone Deposit Form.
Payment options: VISA, MasterCard; Certified cheques, Direct Bank Transfers, Traveller's cheques or cash.
The balance is due 45 days prior to arrival.
Overseas calls, breakages and any services provided locally, e.g. groceries, should be settled before tenants departure.
Cancellation policy:
25% deposit non refundable / 50% deposit for Xmas non refundable.
75% refundable if cancellation occurs anytime up to 45 days before the commencement of rental. After that time no refunds will be made.
*Damages Deposit * - As per the requirements of the Owners/TVL, and applicable to all bookings, any minor breakages/damages/missing items up to and not exceeding US$ 200.00 will be covered by rental monies paid. Any damages/breakages/missing items in excess of US$ 200.00 will be covered by Owner's/TVL's existing damages deposit form.
Roll away bed - US$ 27.00 daily.
Crib - US$ 11.00 daily.
High Chair - US$ 6.00 daily.
Minimum Rental Periods
Christmas and New Year - All Villa rates are subject to 10% Christmas supplement and minimum 14 night booking. NO TIERED RATES AVAILABLE.
Annual Jazz Festival - 5 nights minimum let + 10% supplement.
15/12/05 - 14/04/06 - 5 nights minimum let.
15/04/05 - 14/12/2005 - 3 nights minimum let exclusive of all special events where the minimum is 5 nights.
For bookings of 21 nights or longer - 10% reduction on all villa rates.
Deposit Requirements
For your convenience, HotelRentalGroup offers secure online payments with the following credit cards: Visa, Mastercard, Maestro and American Express. Please note that, should you prefer, you are able to supply your credit card information by fax. We are unable to accept your reservation request without credit card details, though you will only be billed once your booking has been confirmed, the credit card information verified and our confirmation voucher sent to you by email.
Liability
Hotelrentalgroup acts as intermediary between all hotels, transport operators, tourist attraction companies, and local tourist offices providing the services. Hotelrentalgroup is therefore not responsible for any loss, injury or damage sustained by the tourists; including those occurring outside of the touring programmes. Additional expenses incurred due to delay, accident, acts of God or political actions / unrest must be borne by the tourists. Programmes and prices, services and conditions are based on those valid at the time of being posted on the site. They are therefore subject to change without advance notice before or during the tour / stay / excursion / car rental. A submitted reservation request is indicative of the tourist agreement to the above conditions.
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General Terms & Conditions |
Price & Payment
Unless otherwise stated, at the time of booking only a deposit is due. The remanining balance is payable on check-in and charged by the villa direct. hotel-savings.com accepts Visa, Mastercard & American Express.
For security purposes, should your reservation incur a charge in excess of USD 400.00, you must submit a signed credit card authorization form. This will be supplied upon confirmation of the reservation. If you fail to fax across this documentation within 48 hours, we reserve the right to cancel the reservation. Please note that as per our cancellation policy, there may be a fee for this.
Flight Information
If you are to arrive at your villa after 5pm, please provide Hotelrentalgroup with your flight information, so that we may be able to advise the villa of what time they can expect you. Should your flight be delayed, we strongly recommend that you contact the villa directly to inform them of this.
Period of Stay / Rate Calculation
All stays are calculated and sold "per night". We can only guarantee a room until noon (12pm). Late check-outs can be requested at the moment of reservation in the additional comments box, but may come at an additional fee (usually 50% of the nightly rate).
Cancellation Policies & Charges
Cancellations must be received in writing by e-mail, with as much notice as possible. Penalty fees may apply. Please check the terms & conditions, as these policies vary from villa to villa.
Cancellation Charges On All Reservations
-On all confirmed reservations, 20% of the total amount will be lost.
-Further cancellation charges may apply depending on the villa.
Please check the specific terms & conditions for each villa.
No Shows
No Shows will result in a 100% penalty fee.
Reservation & Confirmation
All reservations made on the web sites operated by hotel-savings.com will receive a temporary confirmation number. This temporary number does not mean that the villa room is available and is only for administrative purposes. Your final confirmation will be sent to you on your official confirmation voucher within 24 hours, unless, due to unforeseen circumstances, the villa does not get back to us within this time frame. hotel-savings.com is not responsible for any such delays.
Early departures
In addition to the standard cancellation policy, we would like to stress the point that the villas are very strict regarding changes to the length of clients’ stays. Therefore we would like to inform you that clients departing before their booked check out date will be charged for the remaining nights and, no being made for unused nights.
Check In & Check Out Policy
Your room will be made available to you from 14h00 (unless stated otherwise in the terms & conditions of the villa). Should you require a guaranteed early check in, the room must be booked and paid for in full for the day preceeding your stay.
Check out time is 12:00 hrs. For a guaranteed late check-out, clients should book for an additional night, charged at 100%.
Special offers and Value Added Extras
All special offers, packages and discounts over our standard rates are offered subject to availability. hotel-savings.com cannot accept any responsibility in the unlikely event that these are temporarily unavailable.
Credit Card
In order to secure a room, it is mandatory to have a credit card.
General Conditions and liability
All reservations made by clients are subject to our terms and conditions. No other terms, conditions and warranties, expressed or implied by law, custom and course of dealing shall form part of any contract between hotel-savings.com and our clients except for those terms imposed by law where application is mandatory.
The client acknowledges that in making a reservation with hotel-savings.com they do so only on the basis of the material contained in the hotel-savings.com Web Site or relevant advertising medium. All other statements or representations made by hotel-savings.com, its employees, agents or sub-contractors are of no effect unless confirmed in writing by hotel-savings.com to the client.
hotel-savings.com sources villas from various villa companies in the countries in which it operates. The condition of the stay will be subject to the law of the country in which it is supplied to you. You will be subject to its terms and conditions and local law.
hotel-savings.com reserves the right to pass on to the client any government increase in local VAT or other taxes that may be introduced after a reservation is made. Any additional charges payable on arrival are subject to local VAT at the prevailing rate in that country.
The liability of hotel-savings.com to the client for any loss, problem, damage or cancellation, whether arising out of negligence, breach of contract, error or any other cause shall not exceed the invoiced total value of the confirmation voucher supplied by hotel-savings.com.
These terms & conditions are not exclusive. All information is correct at the time of publication - May, 2007.
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